Customer Testimonials
"I ordered a table saw. Order was delivered quickly with no-cost basic delivery option. One of the blades were dented on arrival. One phone call resulted in shipment of a replacement blade. Ideally, an on-line transaction goes without a hitch, but the test of a retailer is how well it fixes something that goes wrong. CPO Powermatic met this standard well. I will not hesitate to order from CPO in the future."
– Kenneth W.
CPO Customer Satisfaction
At CPO, we pride ourselves on 100% customer satisfaction. Our customer service representatives are knowledgeable, friendly, and willing to go the extra mile to ensure that our customers are satisfied. Our #1 goal at CPO is for you to become a repeat customer. But don't just take our word - read what our customers are saying!
More Customer Testimonials
“I just wanted to take a moment and salute you for being a TOP of the line store. My online shopping experience was flawless from start to finish. Your shipping time was amazingly fast and I would like to commend your Customer Service Dept. for being courteous, knowledgeable and super to deal with!! I will not hesitate to recommend your website to everyone I know!!.”– Robbin P.“An exceptionally well-managed transaction - very prompt, very professional and, even though many purchases are well-handled, these folks set the standard. Six stars!! Thank you.” – Don R.
“I have always enjoyed the purchasing process and tools received from CPO Powermatic. Powermatic is an excellent brand. My experience with shipping has been excellent. It rarely takes more than 3 days to get my package.” – Darryl S.
“Finding what I was looking for was very easy as was checking out. Price was about the same as elsewhere. Best of all they had what I wanted when local stores would have had to order it and their price was an unknown. Thanks” – Charles D.
“Needing a high quality planer, I went looking for the best deal I could get with Powermatic tools. CPO has great deals, quick service and great products... It is a great place for any tools you need. This is the place to shop for all your tools” – George S.
“Great place to shop. Good prices, great selection, very simple purchasing instructions and very fast delivery. I would definitely recommend this company to anyone.” – Randall L.
“Excellent product, very quick service and quick delivery as the drill is as advertised. Powerful and easy to use in confined spaces, just what I need for this job. Thank you for the help.” – Billy B.
“Best price with fast free shipping and rebate to boot. A very well designed website and good product information with no difficulties with ordering. I would recommend CPO Powermatic to friends.” – Joseph D.
“Shopping for, buying, and receiving my planer was as simple as anything I have ever bought online. I especially liked the very low cost 3-day shipping option instead of free but slower regular delivery. Product arrived early and I had ample communication from the merchant. Thank you for a very pleasant shopping experience! I will be sure to remember this company as I buy replacement blades and other tools.” – Eric B.
“I’ve purchased several tools from CPO and have never been let down. They’re easy to order from and delivery has always been good with the product packaged well. They will always be my go to for buying tools I need. Thanks CPO.” – George R.
“We received my lathe in good condition. Haven't used it a lot yet, but we tried it out and it works fine. Very fast shipping. Will buy from this seller again. Thanks.” – Gloria L.
“Great selection and the 30 day return policy WITH a full warranty sealed the deal.” – Bret G.
“This was the jointer kit that has been on my husband's "wish list" for a long time. Until I found CPO Powermatic, I could not justify the purchase, as it was so expensive. The price at CPO Powermatic was far below other retailers and the speed at which they got the order to me was unbelievable - 2 days from click to door! I will definitely order from them again!” – Shawna M.
“I ordered a table saw. Order was delivered quickly with no-cost basic delivery option. One of the blades were dented on arrival. One phone call resulted in shipment of a replacement blade. Ideally, an on-line transaction goes without a hitch, but the test of a retailer is how well it fixes something that goes wrong. CPO Powermatic met this standard well. I will not hesitate to order from CPO in the future.” – Kenneth W.
“The tool I purchased was delivered in two days, in excellent condition. My experience with CPO, therefore, is also excellent. CPO is now my first stop for Powermatic tools.” – Thomas S.
“To whom it may concern, I was very satisfied with my purchase from CPO Powermatic. I received my product 1 day earlier than scheduled. I have not, as of yet, had any reason to contact the customer service dept. Thank you” – Charles C.
“This item was shipped very timely and the price was very good. The item works fine and even though refurbished, it looked as if it had never been taken out of the box. The only con is I felt it should have come with a depth gauge.” – Jay M.
“I have purchased many things online, but I have never had such great service as CPO Powermatic (from sales to Delivery). I placed my order and within 24 hours it was here. I also got a call to see if I was happy with my Order. CPO Powermatic is the best. I will always order from them for all my tool needs. Thanks Guys. Jim” – James C.